Help Center
Find answers to your questions and learn how to use EduCycle effectively.
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Getting Started
- Click on the "Sign Up" button in the navigation bar
- Fill out the registration form with your details:
- Full name
- Email address
- Password
- Student information
- Verify your email address
- Complete your profile setup
Note: You must use your student email address to register.
After registration, you'll receive a verification email. Follow these steps:
- Check your email inbox (and spam folder)
- Click on the verification link in the email
- Your account will be activated automatically
Didn't receive the email? Check your spam folder or contact support.
Buying & Selling
- Log in to your account
- Click "Add Item" in the navigation bar
- Fill out the item details:
- Item name and description
- Category and condition
- Price
- Upload photos
- Review and submit your listing
Tip: Good photos and detailed descriptions help items sell faster!
- Browse items on the homepage or search for specific items
- Click on an item to view details
- Add the item to your cart
- Go to your cart and proceed to checkout
- Complete the purchase process
Note: You can also contact sellers directly to ask questions about items.
Safety & Security
Safety Guidelines:
- Meet in public places: Campus libraries, cafes, or student centers
- Verify items: Check the condition before paying
- Use cash or secure payment: Avoid sharing bank details
- Trust your instincts: If something feels off, don't proceed
- Report suspicious activity: Contact support immediately
Remember: Your safety is our top priority!
If you encounter any issues or suspicious activity:
- Immediate concerns: Contact campus security if needed
- Report to us: Use the "Report a Bug" page or contact support
- Provide details: Include screenshots and specific information
- Follow up: We'll investigate and get back to you
Emergency: Call campus security or local authorities if needed.
Still Need Help?
Our support team is here to help you with any questions or issues.